Platinum CityScape Base
Queen - 96"w x 86"d x 47½"h
Actual product colors may vary from colors shown on your monitor. Colors can be verified by ordering a sample from our site.
Our promise is simple. If your furniture fails during normal household use in the lifetime of the original owner due to problems in either the workmanship or material, we’ll repair or replace it for free, with the following exceptions:
Cabinet lights, as well as all finishes, fabrics and leather* are warrantied for one year; the moving parts in our wall beds, desk chairs and recliners are warrantied for three years; and, while we fully appreciate the beauty of unfinished furniture, we are unable to extend our warranty to any furniture that's not protected by our exceptional finish.
*Does not apply to damage caused by others or any defects resulting from abuse, alterations or accidents.
This warranty applies only to normal household use determined solely at the discretion of the manufacturer. Liability for consequential property damage is excluded from this warranty.
Once a Warranty issue is confirmed by Simply Amish, it is the responsibility of the original owner to return the piece to their nearest Simply Amish dealer. Simply Amish is not responsible for any transportation costs incurred by the original owner to return the piece to the nearest Simply Amish dealer or redelivery from Simply Amish dealer to the original owner. There is no charge for the cost of Simply Amish picking up the piece from Simply Amish Dealer, repairing warranty issue, and returning to Simply Amish dealer. Simply Amish is sold through independently owned dealers, and Simply Amish has no control over their policy for picking up warranty related items at residences or businesses. This Lifetime Guarantee for workmanship or material cannot be transferred beyond the original owner.
The finish on our furniture is catalyzed varnish and is resistant to water, alcohol, warm dishes, and nail polish remover. You should allow the finish 30 days to cure to reach its full potential of its protective qualities. Solid wood will breathe, expand, and contract with normal temperature and humidity changes. Movement of this nature is normal and will not affect the structural strength or beauty of the furniture. With tables you may even notice a gap in the center of the table or at the ends where the two halves of the top and leaves meet as humidity conditions change. For your comfort, and to protect your solid wood furniture, use a humidifier and/or air conditioner to keep your home's relative humidity around 35%. Avoid placing your furniture directly in front of a heat source such as register, etc. Do not place your furniture in direct sunlight for long periods of time.
If a Simply Amish product has issues not covered under our Lifetime Guarantee, our Returns department will assess the issue, provide a written estimate for the repair, and if work is approved by Simply Amish dealer, pick-up and redeliver the piece needing repair, to the Simply Amish dealer. Under no circumstances will Simply Amish pickup and redeliver to furniture owner. All transportation costs associated with picking up the product from owner’s residence and returning to Simply Amish dealer, and redelivery from Simply Amish dealer to owner's residence is the purview of the owner and dealer.
Items for non-residential use are covered under a separate three-year limited warranty and cover items if they fail due to workmanship or materials. To qualify for this warranty, we need to know that the items ordered are for non-residential use. Some items ordered for non-residential use will not qualify for either non-residential use or residential use warranties.